Lead and oversee daily showroom operations
Schedule and manage a team of sales consultants
Set and monitor sales goals and KPIs; hold the team accountable for performance
Coach, motivate, and mentor staff to sharpen their consultative selling skills
Conduct or support training and onboarding of new team members
Maintain high standards of client experience and operational excellence
Assist customers in selecting engagement rings, heirloom-quality pieces, and custom designs
Ensure inventory accuracy and manage POS transactions
Foster a culture of professionalism, teamwork, and achievement